Occupational Health Services​

Early injury management service

Workplace injuries and illnesses are a fact of life and can occur at any time. So why be unprepared? Especially when there’s a simple, effective way to make your injured or ill workers get the care they need, when they need it.

InitialCARE, our 24/7/365 early injury management service, is your first line of defence against injuries and illnesses giving your workers the care they need, without delay, with just one call.

How It Works

STEP 1

Nurse Triage

InitialCARE provides 24/7 telephonic nurse triage support at the moment an injury or illness occurs, so your workers are channelled to the most appropriate level of care.

All nurses are registered with the Australian Health Practitioner Regulation Agency, specifically trained and experienced in providing triage services and advice on workplace injuries that support your employee to recover at work or get back to work.

STEP 2

Practitioner Treatment Network

If the injured or ill worker needs to see a doctor or allied health professional (physiotherapist or psychologist), our InitialCARE team coordinates an appointment with same day or next day access to our national practitioner treatment network.

Our network is the largest of its kind in Australia, with over 6500 medical practitioners, physiotherapists and psychologists across more than 2,500 locations.

By helping employees as soon as they are injured or ill at work, you will be maximising their recovery, health and work outcomes.

Key Features - Injury Management Services

Metal worker in factory ready for work

Improved Outcomes

More than 90% of employees treated by MAX Health doctors are certified fit for work in some capacity at initial consultation.

MAX Health staff practitioner welcoming customer

Prompt Access

More than 95% of doctor appointments are scheduled on the same or next business day.

manage bookings

Time Saving

We release you from the time-consuming task of coordinating appointments for your employees by managing all aspects of the booking process.

Worker checking stock in warehouse

Money Saving

More employees will be recovering at work and avoiding medically unnecessary time off.

What People Say

Our performance is reflected in the strength of our client base, our practitioner network and our people all working in partnership to deliver the best outcomes for our customers across Australia.

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