Key Characteristics of InjuryNET Practitioners
Knowledge - of occupational medicine and workplace compensation issues
Communication - with all stakeholders, in a proactive and solution oriented manner
Reassurance - of workers and employers re: recovery and ability to work
Commercial Sense - awareness of the financial impact of medical decisions on organisations and injured employees
Objectivity - opinions based on objective information
No Fixed Beliefs - a solution oriented approach to injury management and return to productivity
Treatment based on best available scientific evidence
How is Network performance measured?
Key Performance Indicators include:
- Lost Time Injury Rates
- Lost Hours
- Duration until return to pre-injury duties or permanent alternate duties
What is the relationship between InjuryNET and Practitioners?
InjuryNET works with Practitioners who are independent and can provide considered and balanced opinions on the basis of communication with all stakeholders - employers, workers, other practitioners, insurers etc.
The relationship between InjuryNET and Practitioners is purely one of referral and information provision.
Practitioners are paid directly by the organisations (or their insurers) who contract InjuryNET's consulting services.
InjuryNET is paid by the organisations who contract us to assist with identification, development, implementation and monitoring of a treatment network for the organisation.
Service Standards
InjuryNET has identified 4 key areas of Service Standards for Practitioners:
- Medical Practice Standards
- Customer Service Standards
- Professional Service Standards
- Qualification Standards
Acceptance of referrals for InjuryNET projects implies agreement to InjuryNET Service Standards.
Practitioners are provided with a full description of InjuryNET Service Standards upon initial training with InjuryNET.
